Retail companies in the Czech Republic must respond to the growing customer demands and at the same time face strongly competitive environment with price pressures.
Companies operating in this highly competitive industry must be, in order to succeed, more flexible, quickly adapt to new technologies and innovations together with prompt response to market requirements through better customer communication.
- Enhanced activity in the area of customer benefits and programs placing high demands on the customer relationships management
- Rapidly increasing number of mobile devices, terminals and other IT that place higher demands and costs on administration
- Information about customers and increasing amount of data that need to be evaluated and responded to properly, and quickly reveal trends
- Growing influence of new marketing canals and tools
- Operating costs savings, higher efficiency of internal processes
Our Services for Retail
We enable companies to streamline their business and increase performance efficiency through unified processes for all sales channels and business models, and gain an integrated view of complex customer data.
- Document management – invoice and contract management, staff training systems etc.
- Mobile Devices Management of all device platforms and types for higher security and optimization of operations & Messaging service
- Customer Relationship Management, loyalty programs and campaigns
- Consolidation, Cleansing and Work with Data
- Restructuring, cost reduction
- IT Consulting (sales, inventory and accounting systems; automation; specialized systems)
- Transformation and Integration Services
- Outsourcing & Cloud
Our Approach to Retail
Ness Technologies offering reflects the know-how and best practices from various market segments. This approach enables us to understand customer needs better and to always offer new solutions in compliance with the latest trends and technological advancement in retail.
- We share know-how and best practices among verticals and create innovative solutions from them
- As an independent software and hardware integrator we collaborate with various technological leaders
- The products offered meet the specific requirements of our clients and are based on many years of experience
- We offer a comprehensive portfolio of services covering IT support of all core business processes
Wide range, from IT strategy and consulting through implementation and integration to support and outsourcing define Ness as a strategic IT partner.